GEM personnel spearhead processes, worked on reorganization methods and procedures and aided in clearing a backlog of tens of thousands of cases for our projects. Additionally, GEM assisted in drafting SOPs and provided training and mentorship to new contractors, interns and government new-hires.
I have personally known Joe Easton, President of GEM for over 25 years. GEM has been an outstanding contractor at DOE sites nationwide and never let a client down. Having him on a support team increases the probability of success significantly.
I had the pleasure of managing the long-term GEM contract that GEM has maintained for over 20 years providing various technical and program management personnel and specialists at SPR. GEM has always provided excellent service placing highly trained and responsible personnel for many disciplines. Livia and Joe, the GEM owners, and all other corporate managers are always personable and available to discuss any contract issues that evolves. From day one, this company has always been responsive to all client needs & most importantly, willing to work within our budget and critical time constraints.
I have worked with Joe Easton and GEM Technology for over 25 years, and have the utmost trust and respect for the company’s senior management and its staff. They strive to provide highly capable scientific and engineering services to their customers in a timely, economical manner. They also provide customer service that always exceeds each client’s expectations. They strive to thoroughly understand each client’s specific needs, and apply exact solutions to meet all requirements. GEM is definitely one of the best small businesses proving Federal government support today.
Over the life of the contract period of performance, the caliber of employees recruited by GEM was recognized and a large number of these employees were subsequently hired by the Government directly. Even with the impact to their workforce due to direct hiring of staff, GEM was able to maintain a low open position rate overall and provide services at four (4) different geographic locations with only a single PM for 140 personnel.